Retail Loss Prevention Security Officers

What you get with APS

Shoplifting, organized retail theft, employee theft and aggressive customers are daily concerns for many stores in Southern California. APS Security provides loss prevention officers for grocery stores, pharmacies, clothing and shoe stores, liquor stores, hardware stores, restaurants and other retailers across Los Angeles, Orange, Riverside and San Bernardino counties. The goal is simple: make your store a harder target, help your staff feel safer, and give you a clear record when something does happen. Every APS loss prevention officer works in full uniform, because a visible officer is what stops most theft before it starts.

Most of our retail clients want a visible, uniformed officer near the entrance. A guard who greets customers, watches the exits and walks the aisles changes behavior on its own, because most theft depends on nobody paying attention. Officers keep an eye on high-theft areas, check on fitting rooms and restrooms when asked, help staff with difficult customers, and stay close at opening, closing and cash handling. We set the post orders with you so the officer works the way your store needs. Officers also watch for distraction tricks, groups entering together and repeat visitors your staff have flagged.

California law limits what anyone can do to stop a shoplifter, and store policies vary. Our officers follow your store's policy and state law. They observe, report, ask for merchandise to be returned when appropriate, and call police when a crime is in progress or someone becomes dangerous. They do not chase people out into the parking lot or put themselves, your employees or your customers at risk over merchandise. Every incident is written up with time-stamped photos so you have what police and insurers need. Reports include the time, location in the store, description of the person and what was taken or returned.

Each shift ends with a Daily Activity Report emailed to the store manager or owner, listing incidents, police calls and anything unusual. Officers check in with GPS and send photos during the shift, so district managers can see the post was covered even when they are not on site. Bilingual English and Spanish officers are available, and we can add extra coverage for holidays, sales and back-to-school weeks. Call for a free quote and a walk-through of your store. For stores with more than one location, we can send each store manager its own reports and copy the district office.